Phone Support Issues (Resolved)

We had an issue that prevented our Customer Support team from answering phone calls after approximately 2:45pm PT. This lasted until our phones closed at 4pm PT.

April 9th 2019

2:49 PM (PST) – Our customer support team is currently running into issues when trying to answer phone calls. As a result, it might take longer than usual to reach one of our agents. We'll update here as we learn more and thank you for your patience.

4:18 PM (PST) – Our phone lines are closed and our teams will continue to work on ensuring that we can answer your calls in the morning. We apologize for the inconvenience and we'll update here as our teams make progress.

View Update History