Statements Intermittently Unavailable (Resolved)

Statements were intermittently unavailable for some customers.

February 6th 2017

9:20 AM (PST) – Customers with Simple accounts backed by BBVA Compass (check the back of your card to find out) are currently unable to download their statements. Our team is working to resolve this, and we'll update here as we make progress. Thanks for your patience!

8:47 AM (PST) – Update Friday, Feb. 10: If you aren't able to download your statements, please refresh and try again—the next attempt may be successful. If that doesn't do the trick, send us a message or give us a call at 888-248-0632; we may be able to help you get your statements while our team is working to fully resolve this.

View Update History