Instant Transfers and Card Management Intermittently Unavailable (Resolved)

For about 30 minutes, some customers were unable to send Instant transfers or block, unblock, or activate their cards.

January 27th 2017

6:16 AM (PST) – Some customers are currently unable to make Instant transfers or block, unblock, or activate their card. This is only affecting folks with Simple accounts backed by BBVA Compass (check the back of your card to find out). We're working to resolve this as soon as possible; if you have any questions in the meanwhile, please give us a call at 888-248-0632.

View Update History