Duplicated Deposits and Transfers (Resolved)

Some deposits and transfers were posted twice. Our team reversed the extra transactions.

November 13th 2015

6:28 AM (PST) – We have received reports of duplicate electronic transfers and deposits this morning. Our team is investigating and we will update shortly. If you have questions, don't hesitate to get in touch via Support Message, or call us at 1-888-248-0632.

7:43 AM (PST) – Some electronic transfers and deposits that posted today (11/13/15) are being duplicated. Our team is investigating and working to remove these duplicates. We’ll update here as we make progress. If you have questions or need support, please send us a message or give us a call at 1-888-248-0632.

9:31 AM (PST) – Our team has begun the process of reversing duplicate transfers and deposits. If one of your transactions was affected, you will see the duplicate reversed shortly. Please don't hesitate to send us a support message or give us a call if you have questions or concerns.

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