Investigating Balance Update Delay (Resolved)

Balance updates were delayed for a small number of customers, updating by 2:30pm EDT.

June 22nd 2015

7:40 AM (PST) – Our team is currently investigating reports that balance updates may be delayed for a small number of customers. If you have questions or need support, please send us a message or give us a call at 888-248-0632.

8:28 AM (PST) – We continue our work to resolve the source of the delay. Our team has confirmed that a small number of customers are affected. We will update here as soon as we have more to share.

12:32 PM (PST) – Our team has resolved the source of delay and balances are up to date.

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