ACH Reversals (Resolved)

A small number of ACH transfers were displayed as reversals of the previous day's transactions.

January 29th 2015

5:50 AM (PST) – We are investigating errors in a small number of ACH (Automated Clearing House) transfers. The errors will be displayed as reversals of the previous day’s transactions. Our engineers are working on this now.

6:25 AM (PST) – Engineers are continuing their work on a resolution. We will provide an update in one hour unless new information is available.

7:35 AM (PST) – Engineers have found a resolution to the errors affecting ACH transfers and are working to apply a reversal to the erroneous transactions. We will provide an update in one hour or as more information becomes available.

8:10 AM (PST) – Engineers have reversed the erroneous ACH transactions. We now consider this issue resolved.

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