Database Maintenance

We are performing maintenance on our accounting database and related services. This work will cause a delay in transactions appearing in Activity. We will provide an update when this maintenance has been completed.

UPDATED 03:28 AM PDT: Engineers have completed their maintenance on these services. Transactions performed during the maintenance window will begin showing up in Activity throughout the day.

Service Maintenance

We are performing maintenance on our accounting database and related services. This will cause a delay in transactions appearing in Activity. We will provide an update once this maintenance has been completed.

UPDATED 03:42 AM PDT: Engineers are continuing their work on services.

UPDATED 04:07 AM PDT: Engineers have completed the first two portions of maintenance. They are proceeding with their work on related services. We will provide our next update in one hour or when we have new information to report.

UPDATED 04:27 AM PDT: Engineers have completed their work on all services.

Passphrase reset interruption

We are investigating problems with passphrase reset emails not being delivered to customers. We’ll update here as we make progress.

UPDATE: 08:32 PDT Engineers are still investigating issues with email delivery for passphrase reset requests.

UPDATE: 09:24 PDT Engineers have found the issue with delivering passphrase reset requests. Requests that were queued up are now being processed.

Service maintenance

15:41 PDT: Our payments service has returned. The maintenance is now complete. We appreciate your patience (^JD)!

15:24 PDT: Push notifications should now be functional again. Our payments maintenance continues. We will update here shortly (^JD).

15:15 PDT: Password reset functionality has now returned. Maintenance on push notifications and payments continues. We will update as these services return (^JD).

15:05 PDT: We are performing a maintenance on several services. During this maintenance, customers will not be able to reset their passwords, receive push notifications from Simple, schedule new payments, or create or modify payees. We will provide an update once we have completed this maintenance. Thank you (^JD).

Service Maintenance

We are performing maintenance on our authentication service. This will cause a disruption for all web and mobile users. We will provide an update once we have completed this maintenance.

03:48 PDT: Maintenance has been completed.

Database Maintenance

We are performing an emergency maintenance on our accounting database. This will cause a delay in transactions appearing in Activity. We will provide an update once this maintenance has been completed.

3:40 AM PDT: Engineers are continuing their work on our accounting database. We will continue to update status as information becomes available.

4:08 AM PDT: Maintenance has been completed. Transactions performed during the maintenance window will begin showing up in Activity throughout the day.