Monthly Archives: October 2012

Transaction delays

We’re investigating an issue that’s causing transactions to take longer than normal to show up in customers’ Activity feeds. Swipes and other Simple features continue to work as normal. We’ll update here when we know more. (^Will, 15:00 PDT)

15:30 PDT: The problem has been fixed and transactions are showing up as expected. Thanks for your patience! (^Will)

Payment and contact creation issues

We’re investigating problems with our payment service, including contact creation. Until we resolve this issue, attempts to create new payment contacts may fail and payments may not be sent. Please contact support if you have any questions. (^Will, 08:42 PDT)

Update 1:40 PM PDT: The problem has been resolved and payments are going through. Thanks!