Monthly Archives: September 2012

Transaction ingestion delays

Transactions are taking longer than normal to show up in the Activity feed. The delays are caused by connectivity issues at a datacenter, but all other services including card swipes are functioning normally. (^Will 0630 PDT)

07:20 PDT: Connectivity has been restored and transactions are flowing again. All services normal. (^Will)

Activation by phone issues

We’re investigating issues with the phone number new customers call to activate their cards or update their card PIN. All other services are funtioning normally. (^Will, 11:20 PDT)

2012-09-13: We’re testing a fix for this problem. (^Will)
2012-09-14: Our tests are now succeeding and the issues affecting the activation line are resolved. Thanks for your patience! (^Will)